Building Better Post-Op Pathways: Preparing for the CMS TEAM

10.29.25  |Presented by: Dr. Robert Hymes, Inova Health System, Dr. Thomas Tsai, Harvard Medical School & Lisa Miller, NovaNav​

The webinar brought together Dr. Hymes, Dr. Tsai, and Lisa Miller for a dynamic discussion spanning research, operational readiness for TEAM, and innovative care solutions. Dr. Hymes and Dr. Tsai explored the clinical, operational, and policy dimensions shaping the post-acute landscape, offering practical guidance for hospitals preparing for the upcoming TEAM performance year. Lisa Miller showcased NovaNav’s solution for engaging patients before and after surgery.

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Dr. Hymes and Dr. Tsai explored the clinical, operational, and policy dimensions shaping the post-acute landscape, offering practical guidance for hospitals preparing for the upcoming TEAM performance year.

Lisa Miller showcased NovaNav’s solution for engaging patients before and after surgery, emphasizing how early preparation—through initiatives like NovaNav’s pilot program—can strengthen care pathways and outcomes.

As hospitals gear up for CMS’s new TEAM bundled-payment model, success will depend on optimizing the 30-day post-surgery recovery period. Key priorities include reducing readmissions, improving patient-reported outcomes (PROs), and maintaining consistent patient engagement—all critical to achieving strong clinical and financial results.